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Play And Go

Returns

How can I return an item?

If something doesn't fits you have the right to exchange or return your purchase. This also applies for damaged articles.
You always have this in writing within 14 days after delivery ( via email - info@playandgo.eu ) to bring up to date . The item must be returned in undamaged and unused condition, along with the completed return form , to our address in the original packaging also within a period of fourteen days:

Play & Go
Lobelia Street 4
8670 Koksijde
Belgium

Purchases during the sales period or products on backorder (wallpaper,...) can not be returned.

Within what period must be an item returned?

The return period is 14 days after receiving the goods.

How do I get the amount of my return?

Once the return is approved, you will receive the amount of your purchase back to your account . Make sure you mentioned on the returnform your IBAN and BIC code of your bankaccount to refund.

When will I receive the amount of my return?

Items that are returned under the conditions as described above, be refunded by us within ten working days.

What should I do if the returned amount is not correct?

Please contact our customer service via info@playandgo.eu . They will search for a solution as soon as possible .
Littlefashionaddict reserves the right to returns beyond the prescribed period notified or sent , or garments that are not in the same condition as they were sent , to refuse.